
ONBOARDING
Please carefully read the following information.
Please check your email for a Zoom invite. We'll be sending a reminder email and text leading up to the onboarding call.
Set Up Your Account
Order Any Necessary Lab Tests
Schedule Kickoff Call with Health Coach
Give You a Clear Roadmap Forward
Read through this page thoroughly
Find a quiet spot on a computer/tablet
Be able to join for a video call
If you foresee an issue joining this session and need to reschedule, please email or text your case manager.
We require at least a 24 hour notice.

Client Responsibilities
Join onboarding call
Familiarize with materials and platforms
Join community Facebook group
Submit the lab test
Client Responsibilities
Set up client account
Order at-home lab test (If applicable)
Schedule first session with health coach
Communicate what to expect for next stages
Client Responsibilities
Receive & share lab results
Complete 7-day lifestyle journal
Complete the kickoff plan
Start initial group sessions
Salus Responsibilities
Review the lab test results together alongside 7-day lifestyle journal
Craft kickoff plan
Send any initial resources to aid with kickoff
Followup on progress
Client Responsibilities
Attend relevant group sessions
Complete weekly focus tasks
Attend 1-on-1 calls to review progress
Salus Responsibilities
Help client refine goals based off labs, lifestyle journals, and weekly progress
Send curated resources to aid client in progress
Scheduling appropriate 1-on-1 calls and consulting together as a team on client goals/progress
Client Responsibilities
Sustain weekly progress and stay accountable
Finish Strong!
Salus Responsibilities
Review client’s progress from start to finish
Identify gaps and provide suitable resources and tools (labs, services, more…)
Create an "exit" plan

Join onboarding call
Familiarize with materials and platforms
Join community Facebook group
Submit the lab test
Set up client account
Order at-home lab test (If applicable)
Schedule first session with health coach
Communicate what to expect for next stages

Receive & share lab results
Complete 7-day lifestyle journal
Complete the kickoff plan
Review the lab test results together alongside 7-day lifestyle journal
Craft kickoff plan
Send any initial resources to aid with kickoff

Review lab results in detail alongside the plan
Attend relevant group sessions to kickoff process
Attend 1-on-1 calls to review progress and refine plan
Help client understand lab results
Craft a personalized plan based off labs, lifestyle journals, and weekly progress
Send curated resources to aid client alongside plan

Ensure complete understanding of the root causes, labs, and plan
Identify alongside coach weaknesses, strengths, gaps, and needs
Find an appropriate strategy to move forward
Ensure client completely understands the root causes, labs, and plan
Identify gaps and provide suitable resources and tools (labs, services, more…)
Create an continuation plan for client moving forward

Results Backed by Statistics







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